We have heard from our members that trade and footfall in Shrewsbury has been reduced during the past few months due to the on-going road closure of High Street and Shoplatch.

Shrewsbury BID has released a statement expressing our concern about the length of the closure and the lack of communication. Read our full statement here.

The road closure has covered two works, with gas works taking place from 20th May to 7th July and Shropshire Council surface improvements works from 7th July.

Cadent offer loss of trade compensation for businesses on the following conditions:

  • Your annual turnover must be under £1.77million (excluding VAT)
  • Any loss to trade must exceed 2.5 per cent of the annual turnover of the business.
  • The loss to your business must be more than £500
  • Any loss must be as a direct result of Cadent’s work

If you would like to claim compensation, please download/complete the following documents:

  • Guidance booklet detailing the government set legislation and criteria to be eligible
  • Claim form to be filled in and emailed to cs.busclaims@cadentgas.com
  • Business Supporting Information spreadsheet where you are required to provide the last 3 full years trading data (January – December) up to the end of the disruption from the gas works. This should also be emailed to cs.busclaims@cadentgas.com

If you have any questions, please email cs.busclaims@cadentgas.com or call 0845 757 3202. Please note that calls to this number cost 7p per minute plus your phone company’s access charge.

Shropshire Council do not offer compensation for loss of trade during planned improvement works which have followed the gas works closure.  Shrewsbury BID continue to be in discussions with Shropshire Council lobbying for a rethink on future SITP works in the town centre – read our full statement here.