An MBO training hosted 1 day training course which will give participants NUCO Emergency First Aid at Work FAA Level 3 Award (Valid for 3 years) certification. This course is designed for people who want to receive training in Emergency First Aid at work and ideally suited for nominated first aiders in smaller, low risk working environments. Starting at 9.30am (9.15am registration) until 4/4.30pm at Windsor House, Windsor Place, SY1 2BY

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Join Frances Riseley, Retail Consultant to learn more about business financials and honing your retail strategy. This workshop will cover:

• What are the basics that you should be monitoring each week and month?
• How to use and interpret key numbers to grow your business.
• Finding a method of financial tracking that works for you.

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Join this webinar with marketing and social media expert Teresa Heath-Wareing to learn how to review your social media marketing and find out what worked.

• Review of the different Analytics for each platform
• The key stats you need to look at
• How understanding your stats can improve your reach

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Join Frances Riseley, Retail Consultant to learn how to get and use the best customer reviews. This workshop will cover:

• Where and how to use customer reviews.
• How to get customer reviews.
• Monitoring reviews and ensuring you get 5 star ratings.

Sign up here.

An MBO training hosted 1 day training course which will give participants NUCO Emergency First Aid at Work FAA Level 3 Award (Valid for 3 years) certification. This course is designed for people who want to receive training in Emergency First Aid at work and ideally suited for nominated first aiders in smaller, low risk working environments. Starting at 9.30am (9.15am registration) until 4/4.30pm at Windsor House, Windsor Place, SY1 2BY

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Join this webinar with marketing and social media expert Teresa Heath-Wareing to learn how to schedule content to reduce the time spent and ensure consistency.

• How to schedule content
• Overview of my favourite platforms
• Scheduling do’s and don’ts

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Join Frances Riseley, Retail Consultant to hone your buying and range management skills. This workshop will cover: - How to range your shop by individual product area to increase sales. - Good, better, best buying and how to select products. - Range audits and competitive shopping.

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Join this webinar with marketing and social media expert Teresa Heath-Wareing to learn about social media management and engagement.

• How to manage your platforms
• How to grow your followers
• How to be proactive and engage with your prospects
• How to keep your platform safe and what could go wrong

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Join Frances Riseley, Retail Consultant to learn more about customer loyalty programmes in this online workshop. This workshop will cover:

• Different types of loyalty programme
• Some do's and don'ts for customer loyalty
• How and when to use loyalty schemes
• Refer a friend schemes
• Other ways to encourage customer referrals.

Spaces are limited for this course so sign up asap.  

Sign up here.

An MBO training hosted 1 day training course which will give participants NUCO Emergency First Aid at Work FAA Level 3 Award (Valid for 3 years) certification. This course is designed for people who want to receive training in Emergency First Aid at work and ideally suited for nominated first aiders in smaller, low risk working environments. Starting at 9.30am (9.15am registration) until 4/4.30pm in the Big Town Plan unit in Shrewsbury Darwin Centre (next to Green options Zero Waste, opposite Marks and Spencer).

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Join Frances Riseley, Retail Consultant to learn about visual merchandising and display including:

• Applying different visual merchandising techniques to the most appropriate product groups.
• Product adjacencies and affinities to increase sales and basket size.
• Using the counter area effectively.

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Join this webinar with marketing and social media expert Teresa Heath-Wareing to learn why and how you should be using videos in your marketing.

• Why video content is so important for social media
• What are reels?
• How to create video content without spending a penny!

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These mentoring sessions for independent retailers are designed to make a difference and help you get results quickly. The initial 2-3 hour tailored mentoring session in your shop (or on Zoom if you prefer) will focus on:

• Marketing
• Social media
• Visual merchandising
• Sales and service
• Shop front and signage
• Staffing
• Business strategy

Coaching sessions are followed up with an action plan and summary of findings and a further session will review progress and ensure continued improvements.

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Join this webinar with marketing and social media expert Teresa Heath-Wareing to learn how to create engaging storied for social media.

• What are ‘stories’
• Why they are getting a higher reach and engaging your audience
• How to come up with amazing stories

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Join Frances Riseley, Retail Consultant to learn how to improve your space management and layout. This workshop will cover:

• Improving your use of space.
• Effective positioning and presentation to increase sales.
• Use of hot spots.

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West Mercia Police will be providing this session free of charge for hospitality venues. All venues are encouraged to send at least one member of staff to this session to pro-actively help to prevent spiking and exploitation in the evening economy. The training will cover:

• Spiking - spotting, prevention & evidence gathering
• Vulnerability factors/ACE’s
• Criminal & Sexual Exploitation
• County Lines
• Target Test Trap – grooming Gangs/Organised Crime
• Modern Day Slavery Consent
• Knife Crime
• Domestic Abuse
• Pathways

 

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Join this webinar with marketing and social media expert Teresa Heath-Wareing to learn how canva will help you create content. If you have not yet heard of Canva, we're about to share with you something that is a game changer when it comes to creating engaging posts for social media.  Using this system it is easy to create amazing posts even if you don’t have a creative bone in your body!  It will also save you hundreds in design fees. Join us for this workshop where I show you how to use Canva and how to use it to create social media posts

• What is Canva and how can it help with content creation
• How Canva can save you money on graphic designers
• How to create content images quickly using Canva
• Overview on how to use it!

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Join Frances Riseley, Retail Consultant to sharpen your selling and customer service skills. This workshop will cover:

• The seven stages of a sale.
• Applying these principles to your business
• Improving your conversion rates

Spaces are limited so sign up asap for this in person workshop. Location is to be confirmed but will be in a town centre location.

Sign up here.

An MBO training hosted 1 day training course which will give participants NUCO Emergency First Aid at Work FAA Level 3 Award (Valid for 3 years) certification. This course is designed for people who want to receive training in Emergency First Aid at work and ideally suited for nominated first aiders in smaller, low risk working environments. Starting at 9.30am (9.15am registration) until 4/4.30pm in the Big Town Plan unit in Shrewsbury Darwin Centre (next to Green options Zero Waste, opposite Marks and Spencer).

SIGN UP NOW

Join this webinar with marketing and social media expert Teresa Heath-Wareing to learn about content creation, including:

• Understanding the importance of content on social media
• Different types of content on different platforms
• How to come up with ideas that will engage your audience

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Join Frances Riseley, Retail Consultant to learn how to manage stock, markdowns and sales more effectively.

• Reduce the money you've got tied up in stock
• Rebalance your stock investment to provide better customer service
• Customer service policies that impact stock holding.

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Join this webinar with marketing and social media expert Teresa Heath-Wareing to learn about available social media platforms and make sure you're using the right ones for your business.

• What are the main platforms
• Platform pros and cons
• How can you use them for business
• How to know which one you should be on to find your customers

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